San Francisco, 15 September 2017 – A team of three ex-Google Engineers today launched Bellgram, the conversation assistant that improves business communications by tracking conversational data and leveraging it for intelligent predictions – just as a highly effective personal assistant would. The solutions is already used by Lyft, Woopra, OnFleet and others. Bellgram raised $800K from seed and angel investors including 500 Startups.
Bellgram was created in July 2015 when co-founder Will Kanaan realized, after many years working as a business executive that phone and message apps today (whether native iOS, Android or any of the available third party apps), do not offer the business person the integrated communication capabilities needed by a modern company. Bellgram helps business people be more productive by enhancing the conversation experience with the customer before, during and after the phone conversation using a combination of Machine Learning and AI services. Bellgram is available for iOS, Android, Mac and Windows, and offers its users a web admin dashboard for data monitoring and analytics of conversation data.
“Today’s launch is a significant milestone for Bellgram,” said Bellgram co-Founder and CEO Will Kanaan. “We want to revolutionize the way you use your phone at work by empowering your business conversations and text messages with the latest innovations in Artificial Intelligence, something that hasn’t been fully accomplished yet in the business context. Your mobile device is by far what receives most exposure to your work day. We believe that it should be more reliable than the best personal assistant, who literally doesn’t miss a word of what you say, hear or write in a meeting or call.”
Bellgram’s first version allows its users to switch on a voice activated virtual assistant during a phone call. Users can ask the Bellgram assistant to set up meetings and add them to people’s respective calendars. It can also take meeting notes, transcribe them and email them to the attendees. The tool collects all relevant conversation data including message history, voicemail, call logs and recordings, then indexes them and makes them searchable. Bellgram also uses historical data for predictions and suggestion purposes. The technology can predict what contacts a user should be calling next, based on their calendar entries and a combination of other signals and patterns.
Bellgram can integrate with any existing productivity tools such as Slack, Salesforce, Google Suite, MS 365 and others, enriching their contextual experience and making the conversation content searchable and useful on their platform. Andrew Travis, VP of Sales at OnFleet said: “We’ve been using Bellgram for over 6 months and immediately saw an increase in productivity for our customer-facing teams. Bellgram is seamlessly integrated into Salesforce, works perfectly across devices, and has a feature set and user interface that makes adoption a breeze. Hands down best in class.”
“Bellgram is the first phone option I’ve seen that satisfies the needs of the whole sales organization. Whether you’re in sales operations, management, outside or inside sales, it’s going to make your life easier,” said Michael Raab, Head of Small and Medium Businesses at Lyft.
Since its soft launch in March 2017, Bellgram has demonstrated a robust product market fit with dozens of customers signing up for the solution, from small tech startups to more established businesses like Lyft. The company is in conversation with several large Saas businesses in various sectors to integrate Bellgram’s solution with their suite of work tools.
“At 500 Startups, we back radically new ideas, and people with true entrepreneurship potential”, said Sharif El-Badawi, partner at 500 Startups. “Bellgram has demonstrated product market fit, with many companies like Lyft, Woopra, and OnFleet already using their technology. We are impressed by their execution so far, and we believe that Bellgram is well positioned to drive a massive shift of paradigm in the workplace, and become the new communication standard for businesses in the next few years.”
In the near future, the company plans to add more skills to its voice activated virtual assistant and start capturing relevant conversation data from video conference. To sustain its growth, Bellgram plans to recruit more engineers with an expertise in AI and Machine learning and several additional employees dedicated to business development, marketing and customer success.
Bellgram was created when the team realized that phone and message apps today, whether native iOS, Android or any of the available third party apps, do not offer the business person the integrated communication capabilities needed by a modern company. The name Bellgram was inspired from and is a tribute to Alexander Graham Bell, the inventor of the telephone. www.bellgram.com
About 500 Startups
500 Startups is an early-stage venture fund and seed accelerator founded by Dave McClure and Christine Tsai in 2010. The fund admitted a first “class” of twelve startups to its incubator office in Mountain View, California in February, 2011. https://500.co/
About Arzan Venture Capital
Arzan Venture Capital, one of few venture capital firms in MENA, is focused on supporting SME’s in the region. At Arzan VC, we are not only a funding source but also play the role of a mentor, a consultant and an advisor. Uniting together with our sister companies, Arzan VC brings together a large knowledge base with an opportunity to grow and scale in different industries. www.arzanvc.com/
About SGH Capital
SGH Capital is a studio and investment holding operated by successful American & European entrepreneurs. www.sghcapital.com/