PSA Consumer Alert Warning - Chantel St Claire Cosmetics

This is off topic but important regardless. A friend of ours fell victim to a clever online scam in Canada by requesting a “free” trial for a cosmetic product know as Chantel St Claire. Beware of this offer

The products that people are encouraged to request a “free trial” are and anti wrinkle cream and serum.

How it works:

Via a cleverly worded email and website, users are enticed to request a free trial. This all seems fine, you then request and pay for shipping and handling.

BUT, what happens is the consumer is unknowingly enrolled into a “program” of monthly auto shipments. Apparently when you accept terms for the free trial you agree that you have 14 days to opt out of this subscription program. Details of the program are buried in a lengthy Terms document and nothing at all is mentioned in any emails or receipts.

So, what happens next is a month later you may noticed a large transaction(s) on your credit card bill – almost $250CDN in this case.

when you call to complain and cancel the program you are told that the 14 day grace period has lapsed (yes, eventhough it takes 30 days or more to get your next credit card bill). By now you may have been charged twice, if so, they will likely offer to reverse the latest charges but you are out of luck on the first charges.

Your credit company will likely not be able to dispute said charges because you have in fact agreed to their shady terms.

IF you get caught up in this be suer to report to the Federal authorities, BBB and anyone else you can think of.

Keywords: Chantel St Clair, cream, cosmetics, serum, cosmetics

Beware of chantelstclaires.com

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